We are many companies united by a common purpose—to enable people to Rise. We operate in the key industries
that drive economic growth, enjoying a leadership position in utility vehicles, information technology, tractors,
and vacation ownership. We have a growing presence in the automotive industry, aerospace, aftermarket,
components, consulting services, defense, energy, financial services, logistics, real estate, retail, and
two wheelers. A US $16.2 billion multinational group based in Mumbai, India, we are more than 155,000 people
in over 100 countries.
One amongst all key initiatives to drive a positive change to RISE, Spares Business Unit (SBU) was established
in August 2002 to provide Mahindra customers the best possible and quicker solutions to their Spare Parts
needs through our abilities in sourcing, warehousing and distribution. Main aim was to focus on the vast
untapped potential in the after-market space for Genuine spares supply.
This was previously known as Mahindra spares business operating under Aftermarket Sector. This massive
structural change was also expected to bring direct focus on the business potential of the vital operation
in terms of turnover and profit of spare part business in automotive & tractor segments.
The formation of SBU has resulted in excellent growth not just in dealer business but also in the bazaar business.
It has also helped improve customer satisfaction through increased availability of genuine spare parts in the
market even in remote areas and even for vehicles beyond new vehicle warranty period.
As a part of business expansion, Mahindra Renault Spare Parts Operations (MADL) was annexed with SBU in 2006 to
support Logan / VERITO Customers. SBU now Exports to Mahindra USA and other countries. The initial success of
the SBU has encouraged the Group management to entrust SBU with spares operation of new businesses like
Mahindra Trucks & Buses Ltd., Mahindra Two wheeler, Mahindra Construction in recent past.